Rather than repeatedly return to our customer support, look at the following most frequently asked questions from users of our Traveler’s phrasebook. Here you will find solutions for your problems.
The application is available only as a FREE application. You may try the application and learn about its contents for FREE
and without further obligation. Then directly from this application you may buy individual
traveler’s phrasebooks or the complete package to save money. Apple® marks such purchase
as „In-App Purchase“ (more on http://www.apple.com/support/).
No. In the application, every conversation is listed with its price and the current price of the complete package. Every
user is free to decide to buy individual languages or the complete traveler’s phrasebooks
package. The price of the complete package is not influenced by previously purchased
individual languages. Apple does not use a sliding price scale.
Yes. Install the application on your iPad, go to the Settings of the application and in the section Service actions tap on
the item Restore of purchased languages. It is required to use the same Apple ID as used
for the purchase on your iPhone. Apple does not allow for the same Apple ID a purchase
of the same application, or its parts, more than once.
It is easy! In Settings of the application in the section Service actions by tapping on the item Restore of purchased languages.
It is required to use the same Apple ID as used for the purchase.
If you wish to contact our customer support, please send an email directly from the application Traveler’s phrasebook (About - Support). In case this isn’t possible, you may use the following form: