Rather than repeatedly return to our customer support, look at the following most frequently asked questions from users of our Traveler’s phrasebook. Here you will find solutions for your problems.
The application is available only as a FREE application. You may try the application and learn about its contents for FREE
and without further obligation. Then directly from this application you may buy individual
traveler’s phrasebooks or the complete package to save money. Google Play enables direct
purchasing via the application ‘In-app Billing’.
No. In the application, every conversation is listed with its price and the current price of the complete package. Every
user is free to decide to buy individual languages or the complete traveler’s phrasebooks
package. The price of the complete package is not influenced by previously purchased
individual languages. Google Play does not enable a sliding price scale.
Yes, provided that both devices have the Android operating system and you log into the same user account set-up at time of
purchase. To install the application on your tablet, select the ‘Settings’ option of
the application and in the section ‘Service actions’ click on the item ‘Restore purchased
languages’. Google Play does not enable the purchase of the same application or its parts
more than once.
Click on the item ‘Restore purchased languages’ in the ‘Settings’ option of the application and then ‘Service actions’. You
have to be logged into the same user account as at the time of purchase.
If you wish to contact our customer support, please send an email directly from the application Traveler’s phrasebook (About - Support). In case this isn’t possible, you may use the following form: